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FREE SHIPPING ON ALL ORDERS OVER $75
PAY IN 4 INTEREST-FREE INSTALLMENTS WITH AFTERPAY
GOOD NEWS! WE ARE STILL SHIPPING ORDERS
30-DAY FREE RETURNS ON ORDERS TO U.S. AND UK
CAN I STILL ORDER FROM YOUR WEBSITE?
Yes! We are still accepting and processing orders and we are still dispatching orders both domestic and international. We will provide you with tracking information for your order once it has been shipped. Please keep in mind that depending on where you live, you may experience delays in receiving your order due to COVID-19.
HAVE THERE BEEN ANY CHANGES TO YOUR ORDER PROCESSING TIMES?
We are doing our best to process and ship orders within 24 to 48 hours but there may be slight delays. For example, orders placed over the weekend may only be shipped on Monday. If it takes a couple of days for you to receive your shipping notification, this could be the reason.
HAS COVID-19 CAUSED DELAYS IN SHIPPING TIMES?
Given the current climate, delays are to be expected but we have made adjustments to minimize delays and improve the overall customer experience. We have adopted a new express shipping method to dramatically improve shipping times and decrease shipping delays. To learn more about shipping time frames, please refer to our shipping details page. We ask for your patience and understanding as we do our best to get your order to you.
HAS COVID-19 IMPACTED YOUR SUPPLY CHAIN?
Our ability to process and ship orders has not been deeply impacted however, our ability to restock items in a timely manner has been impacted due to logistical delays and setbacks. We are working diligently to restock low quantity and out of stock products as quickly as possible.
HAVE YOU MADE ANY CHANGES TO YOUR RETURN POLICY?
We have updated and extended our return/exchange policy from 14 days to 30 days and this change is permanent rather than temporary. You now have 30 days from the date your order is delivered, to request a return or exchange. We now also offer free return shipping in 10 countries including the United States and the United Kingdom. Please refer to our return policy page for a more comprehensive overview.
HAVE MORE QUESTIONS?
Please contact our support team: fitnessjunkies.net/contact
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